Customers are currently experiencing technical issues when attempting to access their Generation 2 mailbox via Webmail. If you're affected by this issue, you can access your emails using one of the following methods: 1) Via third-party email clients such as Outlook and Gmail. 2) Via your Email & Office dashboard. For details on how to do this, please visit: https://www.123-reg.co.uk/support/email/how-do-i-access-my-email-office-dashboard/ 3) By entering 'email.your-mailbox-domain.com' into your browser bar (i.e. email.john-smith.co.uk). We are looking into this issue and hope to have it resolved as soon as possible. We apologise for any inconvenience this may cause.