Generation 2 Mailboxes - Email Client Issues
Incident Report for 123 Reg –
Resolved
This incident has been resolved.
Posted Oct 10, 2023 - 08:15 BST
Investigating
Customers are currently experiencing technical issues when attempting to access their Generation 2 mailbox via third-party email clients, such as Outlook and Gmail, and are repeatedly asked to enter their mailbox's login details.
We are looking into this issue and hope to have it resolved as soon as possible. Webmail is not affected: https://webmail.123-reg.co.uk/login/
We apologise for any inconvenience this may cause.
Posted Oct 09, 2023 - 11:24 BST
This incident affected: Email & Office (Email Hosting).