Microsoft 365 - Upcoming Migrations
Incident Report for 123 Reg –
This incident has been resolved.
Posted May 09, 2024 - 11:30 BST
From 22nd February 2024, we will be migrating all Microsoft 365 mailboxes to our new platform. Once your migration is complete, you will need to perform several actions to ensure a smooth transition:

1) Reset the password for each Microsoft 365 user on your account.

How to reset your password
1. Log in to your 123 Reg Control Panel and go to the ‘My Products’ section.
2. Click on the ‘Manage All’ option next to the Email & Office category.
3. Select ‘Manage’ next to the name of the user you wish to change the password for.
4. Select ‘Password’.
5. Enter a password, confirm, and set a recovery email (optional).

2) Update the password for your mailbox if you’ve added it to third-party email clients like Outlook or Gmail.

Posted Feb 22, 2024 - 10:50 GMT
This incident affected: Email & Office (Microsoft 365).