A fix has been implemented and we are monitoring the results.
Posted Oct 10, 2023 - 15:36 BST
Update
UPDATE: some customers are currently unable to login to Webmail. We are investigating this matter and will update this message when we have further news on this issue.
Posted Oct 10, 2023 - 10:37 BST
Update
UPDATE: we also have reports of issues via Webmail [slow loading and delays].
We are investigating this matter and will update this message when we have further news on this issue.
Posted Oct 10, 2023 - 10:26 BST
Investigating
Customers are currently experiencing technical issues when attempting to access their Generation 2 mailbox via third-party email clients, such as Outlook and Gmail. We are looking into this issue and hope to have it resolved as soon as possible. Webmail is not affected: https://webmail.123-reg.co.uk/login/ We apologise for any inconvenience this may cause.
Posted Oct 10, 2023 - 09:42 BST
This incident affected: Email & Office (Email Hosting).