123 Reg – Status - Generation 2 Mailboxes

Generation 2 Mailboxes - Webmail Login Issues

Incident Report for 123 Reg –

Resolved

This incident has been resolved.

Posted Nov 17, 2023 - 13:49 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2023 - 13:08 GMT

Investigating

Customers are currently experiencing intermittent issues when attempting to access their Generation 2 mailbox via Webmail.

Our Email & Office Dashboard is not affected by this issue, nor are third-party email clients.

For details on how to access your Email & Office Dashboard, please read the following article: https://www.123-reg.co.uk/support/email/how-do-i-access-my-email-office-dashboard/.

We are looking into this issue and hope to have it resolved as soon as possible. We apologise for any inconvenience this may cause.

Posted Nov 17, 2023 - 12:37 GMT

This incident affected: Email & Office (Webmail).